TERMS AND CONDITIONS

BUSINESS SERVICES PROVIDED MAY REQUIRE A SIGNED CONTRACT BEFORE SERVICES ARE RENDERED

PAYMENTS/REFUNDS

CURRENTLY ACCEPTING CREDIT/DEBIT, ZELLE, PAYPAL, CASH OR CASH APP - YOU WILL ALWAYS RECEIVE AN INVOICE/RECEIPT

-UNFORTUNATELY NO PAYMENT ARRANGEMENTS OR EXTENSIONS- BALANCE MUST BE PAID IN FULL AT THE TIME OF SERVICE

-NO REFUNDS ON SERVICES AND REPAIRS UNLESS THERE IS A SPECIAL CIRCUMSTANCE AGREED UPON. DIAGNOSTIC FEES ARE NON REFUNDABLE

- A DEPOSIT IS REQUIRED UP FRONT- AT LEAST 20% OF THE TOTAL FOR DEVICES PICKED UP AND PARTS ORDERED. DEPOSITS ARE NON REFUNDABLE UNLESS DEVICE IS NOT DEEMED FIXABLE. IF SO PARTIAL DEPOSIT MAY BE REFUNDED 

-DEVICE(S) REPAIRED OR DIAGNOSED WILL NOT BE RELEASED WITHOUT FULL PAYMENT PRIOR 

** IF WE PICKUP DEVICE(S) BALANCE MUST BE PAID IN FULL WITHIN 30 DAYS OF REPAIR/SERVICE COMPLETION DATE- EVERY 7 DAYS OF NON PAY AFTER COMPLETION DATE A $10 FEE IS ADDED TO BALANCE. FAILURE TO PAY ENTIRE BALANCE AFTER 30 DAYS WILL RESULT IN DISPOSAL, AUCTIONING OF DEVICE(S) AND/OR LEGAL ACTIONS UNLESS WE STATE OTHERWISE  IN WRITING**

ONLINE ORDERS

-ONLINE ORDERS MUST BE PAID IN FULL PRIOR TO SHIPPING DEVICE(S) UNLESS OTHER WISE IS STATED VIA EMAIL OR TEXT 

-ALL INVOICES SENT MUST BE PAID PRIOR TO US RELEASING DEVICES 

- IF DEVICE IS DEEMED NOT FIXABLE - SHIPPING WILL BE AT CUSTOMER'S EXPENSE AND PARTIAL REFUND IS GIVEN

-NERDCHIKK REPAIR AND IT SERVICES WILL NOT BE RESPONSIBLE FOR DAMAGED DEVICES DURING SHIPPING UNDER NO CIRCUMSTANCES 

-WE WILL NOT BE RESPONSIBLE FOR ANY SHIPPING FEES

REPAIRS AND SERVICES

-ATTEMPTING REPAIRS ON LIQUID OR SEVERELY DAMAGED DEVICE(S) MAY CAUSE PRIOR WORKING FUNCTIONS LOSS OR ISSUES BEYOND SCREEN/LCD- NERDCHIKK REPAIR AND IT SERVICES WILL NOT BE RESPONSIBLE

**PLEASE UNDERSTAND AFTERMARKET PARTS WILL NOT WORK 100% THE SAME AS OEM**

*NERDCHIKK REPAIR AND IT SERVICES CAN'T GUARANTEE PC VIRUS AND MALWARE WILL NOT RETURN AFTER BEING CLEANED- CUSTOMER HAS TO TAKE MEASURES TO KEEP PC SECURE

APPOINTMENTS

APPOINTMENTS ARE USUALLY 30 MINUTE ARRIVAL WINDOWS HOWEVER NOT GUARANTEED DUE TO DEVICES HAVING MORE DAMAGE THAN TOLD PROLONGING REPAIR TIME AND TRAFFIC ISSUES PROLONGING TRAVEL TIME. WE WILL STILL ARRIVE AND FIX YOUR DEVICE THE CORRECT WAY. CUSTOMER SATISFACTION IS EXTREMELY IMPORTANT TO US

WARRANTY

**IF BASIC OPTION CHOSEN CUSTOMER HAS 14 DAYS FROM REPAIR DATE TO ADD WARRANTY WITHOUT DAMAGE PRIOR**

LIMITED WARRANTY COVERS ALL PARTS PROVIDED BY NERDCHIKK REPAIR & IT SERVICES

-LENGTH OF WARRANTY DEPENDS ON THE REPAIR AND DEAL YOU CHOOSE HOWEVER NO LONGER THAN 12 MONTHS

*LIMITED WARRANTY COVERS MANUFACTURER DEFECTS SUCH AS GLITCHING WITHOUT MINOR OR MAJOR DAMAGE*

*LIMITED WARRANTY DO NOT COVER USER DAMAGE CRACKS, DROPS, SPILLS, TRAVEL FEES AND CUSTOMER SUPPLIED PARTS

**LIMITED WARRANTY WITH CARE OPTION FOR IPHONE X-11 SERIES(NOT PRO). THE CARE OPTION COVERAGE LAST 6 MONTHS. SCREEN REPAIRS COVERS 2 DAMAGED SCREEN REPAIRS WITH A DEDUCTIBLE. AFTER DEDUCTIBLE IS USED ONLY THE LIMITED WARRANTY IS RENEWED FOR 30 DAYS IF ORIGINAL WARRANTY IS WITHIN 2 DAYS OF EXPIRING NOT THE CARE OPTION**

CARE OPTION WAS UPDATED 5/1/23

Disclaimer

ALL PHONE PARTS PROVIDED ARE OEM QUALITY OR DIFFERENT BRAND NAME FROM ORIGINAL PARTS UNLESS YOU CHOOSE TO PURCHASE OEM PARTS. PLEASE NOTE SOME BRANDS DO NOT RELEASE NEW PARTS FOR 3RD PARTIES TO PURCHASE. 

Updated June 2020